Frequently Asked Questions

Q: Why is AC running but not cooling?
A: If your air conditioner is running, but not lowering temperatures inside, one issue could be a blocked or clogged condenser coil. When operating correctly, the condenser fan draws air into the outdoor unit through the condenser coil to pull heat energy out of your home.

Q: Is it worth to repair air conditioning?
A: EnergyStar recommends replacing your AC unit every 10 to 15 years. If you have an eight-year-old or older air conditioning system, it may not be worth the cost to repair it unless the repair is an easy fix, like a worn fan belt or a clogged condenser unit.

Q: Can a dirty air filter cause AC not to cool?
A: Many people wonder, “Can a dirty air filter cause my AC not to cool?” The simple answer is yes – a dirty filter can create several problems that can hinder your unit’s effectiveness.

Q: What is the lifespan of an air conditioner?
A: While every unit is different, and every homeowner has a different understanding of when their central air conditioner is broken beyond repair, it’s fair to say that, with proper maintenance and care, you can expect a good 15 to 20 years of cooling from a new high efficiency air conditioning system.

Q: What causes AC to stop working?
A: If your air conditioning unit has stopped working, there are many possible reasons that can explain why. It could be your thermostat, your air filter, a problem with the condenser or compressor, or it may just be time to replace the unit, especially if it’s over 10 years old.

Q: Can you leave AC on overnight?
A: The simple answer to the question, “is it safe to use AC at night?” is yes, it is pretty safe. Some doctors and specialists even recommend it, as it enables our bodies to lower its temperature and let us fall and remain asleep.

Q: Should you replace HVAC before it breaks?
A: Replacing the unit before the major efficiency drop will help you save some money in the long run. Your repair bills are adding up. Old units that are on the brink of failure will often need numerous service calls and this can add up quickly.

Q: What does a clogged air filter look like?
A: A filter that is clogged with dirt is an obvious sign of a dirty air filter. Performing a visual inspection is an easy way to know if your air filter needs to be changed. A brand new air filter is white or off-white in color, while a dirty air filter will appear darker with the dirt and debris visible.

Q: How often do you change the air filters in your house?
A: Generally, most air filter manufacturers and HVAC companies recommend changing your air filter every 90 days, or 3 months. That can change based on where your home is located (ex. dusty, dry climates), if you have any pets, and the age of your system and equipment.

Q: Is it better to leave AC fan on or auto?
A: Keeping your fan on AUTO is the most energy-efficient option. The fan only runs when the system is on and not continuously. There is better dehumidification in your home during the summer months. When your fan is set to AUTO, moisture from cold cooling coils can drip and be drained outside.

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